Overview
Welcome to Skinoya (https://www.skinoya.com). This Shipping Policy explains how our digital products are delivered to you after purchase.
Since Skinoya sells digital products only (such as eBooks, guides, and downloadable resources), there is no physical shipping involved.
By purchasing from our website, you agree to this policy.
1. Digital Delivery
All products available on Skinoya are delivered electronically. After a successful purchase, you will receive your product through one or more of the following methods:
- Instant download link on the order confirmation page
- Download link sent to your email address
- Access through your user account (if applicable)
Delivery is usually instant or within a few minutes after payment confirmation.
2. No Physical Shipping
SkinOya does not ship any physical products. Therefore:
- No shipping charges apply
- No courier or postal services are used
- No tracking numbers are issued
3. Delayed Delivery
In rare cases, delivery may be delayed due to:
- Payment processing delays
- Technical issues with the email system
- Incorrect email address provided by the customer
If you do not receive your product within 30 minutes, please contact us for assistance.
4. Incorrect Email Address
Customers are responsible for providing a correct email address during checkout. If an incorrect email is entered, we are not responsible for failed delivery. However, we will assist in resolving the issue upon request.
5. Access Issues
If you are unable to download or access your purchased product, please contact our support team. We will ensure you receive proper access as quickly as possible.
6. Contact Information
If you have any questions regarding this Shipping Policy, please contact us:
Email: kmatkstore@gmail.com
Website: https://www.skinoya.com
Thank you for choosing Skinoya. We appreciate your trust and support.