Who we are
At Skinoya, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with our services.
1. Information We Collect
When you use our website, we may collect the following types of information:
-
Personal Information: Name, email address, phone number, billing/shipping address, and payment details.
-
Non-Personal Information: Browser type, device information, IP address, and website usage data through cookies and analytics tools.
-
Account Information: Login details if you create an account on our website.
-
Order Information: Purchase history, preferences, and customer support interactions.
2. How We Use Your Information
We use your information to:
-
Process and deliver your orders.
-
Communicate with you regarding your purchases, inquiries, or updates.
-
Personalize your shopping experience and recommend relevant products.
-
Improve our website, services, and product offerings.
-
Send promotional emails, newsletters, or offers (you can opt-out anytime).
-
Comply with legal and regulatory obligations.
3. Sharing Your Information
We respect your privacy and will never sell or rent your personal data. However, we may share information with:
-
Service Providers: For payment processing, shipping, and customer support.
-
Legal Authorities: If required by law or to protect our rights.
-
Business Transfers: In the event of a merger, acquisition, or sale of assets.
4. Cookies & Tracking Technologies
Our website uses cookies and similar tools to:
-
Remember your preferences and cart items.
-
Analyze traffic and improve website performance.
-
Provide targeted advertising (if applicable).
You can manage or disable cookies in your browser settings.
5. Data Security
We use industry-standard measures (SSL encryption, secure servers, restricted access) to protect your personal information. However, no method of transmission over the internet is 100% secure.
6. Your Rights
As a valued customer, you have the right to:
-
Access the personal data we hold about you.
-
Request corrections or updates to your information.
-
Request deletion of your account or data (subject to legal requirements).
-
Opt-out of promotional communications at any time.
7. Third-Party Links
Our website may include links to third-party websites. Please note that we are not responsible for the privacy practices or content of these websites.
8. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal data from children.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
📧 Email: kmatkstore@gmail.com